TESTIMONY OF LESLIE G. SARASIN, CAE
PRESIDENT AND CHIEF EXECUTIVE OFFICER
AMERICAN FROZEN FOOD INSTITUTE
BEFORE THE
COMMITTEE ON THE JUDICIARY
SUBCOMMITTEE ON ANTITRUST, BUSINESS RIGHTS AND COMPETITION
UNITED STATES SENATE
AUGUST 1, 2001
Thank you, Chairman Kohl and members of the Committee. I am Leslie Sarasin,
president and chief executive officer of the American Frozen Food Institute
of McLean, Virginia. AFFI is the national trade association that represents
frozen food processors, marketers and suppliers to the industry. AFFI's membership
of 550 companies is responsible for approximately 90 percent of the frozen food
processed annually in the United States, valued at approximately $60 billion.
We appreciate the opportunity to appear before the Subcommittee today to discuss
the issue of tampering with consumer products, specifically S.1233, the "Product
Packaging Protection Act of 2001." AFFI's members manufacture, freeze and
market products ranging from juice and branded and private label vegetables,
to brand-name pizza, entrees, meals and gourmet desserts. As a representative
of these manufacturers, AFFI is very concerned with the recent incidents of
offensive messages being placed in and on the packages of consumer products
across the country.
OVERVIEW
In 1994, Congress passed the Federal Anti-Tampering Act (the "Act")
to protect consumers from the dangers of using products whose content or labels
had been tampered with. The Act was intended to safeguard consumers from physical
health risks related to such tampering and to protect consumer confidence in
commercial products. While the 1994 Act has effectively addressed certain incidents
of tampering with consumer products, there are still gaps in the law that fail
to address the recent nationwide outbreak of tampering with product packages
and labels. The Product Packaging Protection Act of 2001 aims to fill-in these
gaps in the law.
OFFENSIVE AND MISLEADING MATERIALS HAVE BEEN INSERTED IN AND PLACED ON PRODUCT
PACKAGES
In recent years, there have been a number of reports from companies of consumer
complaints regarding offensive materials that consumers have found attached
to, or inserted in the packages of a variety of consumer products, such as cereal
and frozen foods. The companies who have received these reports and law enforcement
authorities believe that this offensive tampering activity occurred while the
products were on store shelves. Often the offensive materials are inserted within
the product packaging so that consumers are not aware of them until they open
the products at home. In other instances, offensive or misleading stickers or
labels have been affixed onto product packaging in the store affecting consumer
confidence and willingness to purchase the product.
The materials found inside of product packages are often extremely offensive.
Many materials contain messages of hate and encourage violence against members
of various ethnic, religious, or cultural groups. The images in these materials
are offensive and shocking to many adults and would traumatize most children.
For example:
· One message suggests that a well-know film director be murdered because
of the content of his work. A telephone, address, and website is provided.
· Other messages promoted Nazi causes.
· Several other messages advocated genocide against religious and ethnic
minorities.
In addition to these patently offensive messages, some consumers have discovered
labels placed onto packages by third parties. Since the text of these labels
was either related to the product inside the packaging or another consumer product,
many consumers mistakenly believed that the manufacturer supplies the messages.
On some products, stickers were attached that stated that the products could
pose serious health and environmental risks. People should not be allowed to
place such stickers on commercial products without the knowledge and consent
of manufacturers or others involved in the commercial distribution of the product
since the tampering may detrimentally affect the confidence consumers have in
the underlying product.
TAMPERING HURTS CONSUMERS, MANUFACTURERS AND RETAILERS
Incidents of tampering jeopardize the critical relationship between manufacturers
of consumer products and their customers. Furthermore, the effects of tampering
incidents can be harmful to consumers, manufacturers, and stores.
For example a consumer may open a frozen entrée package and find a piece
of paper containing hateful language and offensive graphic images. The consumer
would likely lose trust in the manufacturer of the product and be wary of purchasing
their products in the future. This loss of consumer confidence is possible even
if the tampering does not affect the product within the package or the product's
labeling. Consumers assume that the manufacturer is responsible for the entire
product packaging, finding materials inserted in or on the packaging may cause
consumers to lose confidence in the safety of the actual product and in the
manufacturer's safety precautions generally. The simple fact that a product
was tampered with at any level, even with materials unrelated to the product
itself, might cause consumers to question the overall product safety and jeopardize
their continuing relationship with the manufacturer. Similarly, the consumer
may lose confidence in the store where the product was purchased. They may feel
that the store management did not take sufficient precautions either in purchasing
its inventory from manufacturers or in safeguarding the products on its store
shelves. For companies dependent on consumer patronage, development of consumer
confidence in the companies' products or services is critical. Offensive materials
in or on the packaging of a product can irreparably harm the trust-relationship
between manufacturers or retailers, and consumers.
THE PRODUCT PACKAGING PROTECTION ACT OF 2001PRODUCT PACKAGING PROTECTION ACT OF 2001 WOULD BENEFIT CONSUMERS AND MANUFACTURERS
The Product Packaging Protection Act of 2001would fill in gaps in current
law to more effectively protect consumers against individuals who insert hateful,
offensive or misleading messages or pictures into or on the packages of consumer
products. Without such protections these recent incidents of tampering could
continue and further jeopardize consumer privacy and consumer confidence in
product manufacturers and retailers.
There has been some concern that the Product Packaging Protection Act of 2001
might impose too severe penalties and that these penalties may be used against,
for example, a child who affixes a cartoon sticker onto a product in a store.
I think that Congress is creating a sufficient legislative record as a result
of this hearing and the hearing held in the House of Representatives on H.R.
2621, the House version of this bill, to demonstrate that the intent of this
legislation is to identify and punish those who abuse a private consumer product
transaction to invade the privacy of a consumer's home with their message. Where
such a trespass is particularly offensive, it warrants prosecution. An incidental
or innocuous trespass would not.
I would note that AFFI endorses the Senate bill with regard to the nature of
the penalty. I would ask this Committee to recognize that the three-year sentence
is a maximum and not a minimum, similarly the fines related to violations of
this act are expressed in terms of maximums and not minimums. Therefore, prosecutors
and courts retain a great deal of discretion regarding which incidents to prosecute
and how best to sentence those who are convicted. Given the potentially traumatic
affect on consumers and businesses of these abusive incidents, we respectfully
submit that prosecutors and courts should be allowed latitude to punish those
who do so as felons.
AFFI, however, supports that part of the House bill that prohibits placing materials
"in or on" consumer products. The Senate bill does not prohibit persons
from placing materials on product packaging. This provision is significant since
misleading materials affixed to product packaging may just as significantly
affect consumer confidence as those inserted in packaging. Furthermore, many
of the materials affixed on packages are designed to resemble the manufacturer
or store labeling and are therefore likely to be incorrectly attributed to these
companies by consumers. It would likely be no less shocking to a consumer to
find offensive materials on a package than within the packaging itself, and
the more these materials appear to be "legitimate", that is from the
manufacturer or store, the more misleading effects they can have. For that reason
I would urge the members of this Committee to consider including a prohibition
of tampering both in and on consumer products, as the House bill provides.
The Product Packaging Protection Act of 2001could be a very effective tool to
combat these incidents of consumer product tampering. The bill has been drafted
in a way that would provide increased protection to consumers, manufacturers,
and retailers from the effects of tampering. In addition, the bill language
in conjunction with a clear legislative record will ensure that the law is used
to address the sort of harmful tampering we've seen in recent years. For these
reasons, I urge you on behalf of AFFI to support the Product Packaging Protection
Act of 2001.
Thank you for this opportunity to present the views of the American Frozen Food
Institute. I would be happy to answer any questions you may have.